Privacy Policy Dejawu Guitars |   Last updated: 24/01/2022
This Privacy Policy applies to www.dejawuguitars.com, The Netherlands, from now on referred to as “our website”. 
 
At Dejawu Guitars, we highly value your (online) privacy, and we will do our utmost best to protect it. We assure you that any/all information collected on our website, including any (personal) information you may provide to us will be kept strictly confidential. We will in no case sell, reuse, rent, loan or disclose your information to any other (non-authorized) third party, and/or use your information in a way you have not consented to. We strongly reject the act of selling/sharing/using or disclosing of information regarding the habits, behavior, buying patterns, or demographic information of our customers/visitors in any way shape or form. We only collect, use and store information that is necessary for the functionality of our website, to communicate with you, and to properly process orders and service requests. 
 
Please keep in mind that, although we use industry-standard precautions to safeguard your personal information, it is simply impossible to guarantee complete (digital) security at all times until eternity. Therefore, we can only promise for 99% that your personal information or private communications will always remain private.  
 
We reserve the right to make changes to this Privacy Statement at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on our website, and you have the right to receive specific notice of each such change or modification. 

You are encouraged to periodically review this Privacy Statement to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Statement by your continued use of our website after the date such revised Privacy Statement is posted. 

Information collected by us. 
We collect certain personally identifiable information that you yourself provide to us. This is the case when you: 

  • Place an order. 

  • Fill out and submit our contact form. 

  • Leave a comment on our website or social media channels.  

  • Request customer support by contacting us via email, our social media channels or any other means of communication. 

  • Sign up for our newsletter. 

Such information may include your name, email address, phonenumber, billing address, shipping address, and credit card number.  
 
How do we secure your information? 
When you place orders or access your account information, we use commercially reasonable and generally-accepted technological safeguards to secure any information we collect about you. The secure server software (SSL) we use encrypts all information you input before it is sent to us.  
 
How do we use your information? 
We use the personally identifiable information you provide to: 

  • Provide the features and functionality of our website 

  • Process your requests for our products and services 

  • Communicate with you about the status of your orders and other inquiries about our products and services 

  • Send you information about our products and services, such as our newsletter. 

  • We only use non-personally identifiable information to monitor the use and performance of our website. This information is strictly used for improving our products, services and the functionality of our website.  

Does Dejawu Guitars disclose the information it collects to outside parties? 
We will not release your information to third parties without your consent or as stated in this Privacy Policy.We try to limit the number of outside parties to which we disclose your information as much as possible. We do not collect, store and/or use any unnecessary information beyond that actually needed in connection with the products you buy, the services you request or the communication you have with us. In particular cases however, we have no option but to share your information with third parties or non-affiliated companies without your consent.  
 
This applies in the following cases:  

  • Fulfilling customer orders and processing credit card transactions 

  • When disclosing your information is required by law or upon court order. 

 How can I change, delete, or update my information? 
Please send us an email to info@dejawuguitars.com when you: 

  • have any questions about what information is stored   

  • would like to obtain a copy of such information 

  • forbid any use of your information 

  • wish to have your information deleted from our records 

  • Want to request that we delete or change any or all of the information. 

 After receiving proof of your identity, we will provide/change/delete the information as you requested. Please put “Request Personal Information” in the subject line. 

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